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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aliza magallanes

October 10, 2024

5  out of  5
rating by Aliza magallanes
"Shaycee was amazing! She was quick and efficient and most of all was very thorough in her explanations. Plus she saved us so much money! I couldn’t be happier"
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Stephanie Corso

September 12, 2024

5  out of  5
rating by Stephanie Corso
"Annette Alvarez has provided excellent service ! She helped me save money and explain my coverage options for landlord policies and helped my family with their personal insurance needs. A pleasure to work with! Highly recommend!"
We responded:
"Stephanie, thank you for your wonderful review! I'm glad Annette could assist you with your landlord policies and your family's insurance needs. It's great to know you had a positive experience working with her. If you need any further assistance, our office is here to help. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Saul Rodriguez

April 30, 2024

5  out of  5
rating by Saul Rodriguez
"I am currently a new customer to State Farm but am extremely satisfied with their excellent customer service and support. Thanks greatly to all you’re superb staff here at Brady Paxman Agency."
We responded:
"Thank you, Saul, for your insightful feedback! It's encouraging to hear that you've found our customer service to be excellent as a new State Farm customer. We're committed to providing ongoing support to ensure your satisfaction, and I'm grateful for your acknowledgment of our efforts. If you ever need assistance, don't hesitate to reach out – we're here to help! - Brady Paxman - State Farm Insurance Agent | Princeton, TX"
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Tom Owens

March 26, 2024

5  out of  5
rating by Tom Owens
"Lita English is my account agent. She has been quite exceptional in reviewing my current insurances and advising what is needed. I have moved my autos and umbrella policies to State Farm based on her proactive efforts and the savings she has achieved for us. I am very pleased."
We responded:
"Tom, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding auto and umbrella insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Ivan Magaña

March 20, 2024

5  out of  5
rating by Ivan Magaña
"Great customer service, much better rates, definitely way better than Progressive, highly recommended"
We responded:
"Thank you for your positive feedback, Ivan! We are delighted to hear that you had a great experience with our customer service and found better rates. We appreciate your recommendation and look forward to serving you in the future. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Morgan Fisher

March 15, 2024

5  out of  5
rating by Morgan Fisher
"I’ve had State Farm for many years. I recently had to change policies and Brady Paxman’s office has made everything a smooth transition for me and found a great rate that works for my budget."
We responded:
"Morgan, we are delighted to hear that our office was able to assist you with a smooth transition to a new policy that fits your budget. Providing excellent service and finding great rates for our customers is our top priority. Thank you for choosing us to handle your insurance needs. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Dalton Novotny

March 13, 2024

5  out of  5
rating by Dalton Novotny
"Amy was super helpful in providing me all the information needed to get set up correctly."
We responded:
"Dalton, we are delighted to hear that Amy was able to assist you with all the information needed to set up correctly. Providing exceptional service and ensuring our clients are well-informed is a top priority for us. Thank you for choosing our office to meet your insurance needs. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Claudia Mendez

March 9, 2024

5  out of  5
rating by Claudia Mendez
"Lita and the StateFarm team were very courteous and helpful to find the discounts and bundles for me. My husband and I had our insurance rate cut in half compared to our previous insurer and Lita was so transparent to educate me on my current home insurance. Since we are getting a better deal on our current home insurance she recommended we stay with what we had for now. In this day and age you don’t really receive transparency like that. In the future we hope to rerun numbers and add our home insurance to bundle and save. Again thank you Lita!"
We responded:
"Claudia, we are thrilled to hear about your positive experience with Lita and our team. Providing transparent and helpful service is our priority, and we are delighted that we could assist in finding the best insurance options for you and your husband. We look forward to the opportunity to help you bundle and save on your home insurance in the future. Thank you for choosing us to protect what matters most to you! - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Karen Reynolds

February 26, 2024

5  out of  5
rating by Karen Reynolds
"Saved me a ton of money on my auto insurance! Almost half of what I was paying with my old insurance."
We responded:
"Thank you for the five-stars, Karen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Chris Saur

February 16, 2024

5  out of  5
rating by Chris Saur
"Annette Alvarez at Paxman Insurance Agency made the process of switching home and auto insurance providers so easy and seamless. I would recommend Annette to anyone looking to shop for better insurance rates."
We responded:
"Chris, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Annette was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Vishwa Patel

February 8, 2024

5  out of  5
rating by Vishwa Patel
"It was such a pleasure working with Lita. She really helped me bundle my insurances with great rates. She is very knowledgeable in explaining about all the coverages. Overall it was great experience from start to finish. Will definitely recommend her."
We responded:
"Thanks for the kind words, Vishwa! We’re happy to hear Lita was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Texas Painter Girl

February 2, 2024

5  out of  5
rating by Texas Painter Girl
"Lita English is so sweet and helpful! I highly recommend and appreciate all the help I received."
We responded:
"Thank you for sharing your experience with Lita! We greatly appreciate you letting us be your good neighbor."
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Dylan Turnbow

January 29, 2024

5  out of  5
rating by Dylan Turnbow
"Easy process and got me insured and ready to go fairly quick"
We responded:
"Dylan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Andy Roessler

January 25, 2024

5  out of  5
rating by Andy Roessler
"Lita English amazing! A main factor for the reason I switched plus the better rates for the same coverage. She was patient with all my questions, unrushed, courteous, professional, and answered all questions and concerns. It was nice to talk to a human with honest concern and consideration. I have forwarded her information to all my friends and family as a recommendation for their insurance needs. If I had to give any input, I recommend that State Farm give out Jake bobbleheads for all new customers. LOL"
We responded:
"Andy, thank you so much for sharing your wonderful experience with Lita and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Marvin Winkler

January 22, 2024

5  out of  5
rating by Marvin Winkler
"When I first contacted Lita and Annette from the interaction I had with them regarding going with State Farm Insurance I knew I was going to change auto and home insurance that I had with Travelers to State Farm. They were caring, professional and presented my guote with the auto and home guote to what I needed. All my concerns and questions were answered. All my phone and text messages were always enjoyable and pleasant. Would recommend State Farm with Lita and Annette to all my friends that drive."
We responded:
"Thank you so much for your kind words, Marvin! It was a pleasure assisting you with your auto and home insurance needs. Lita and Annette take great pride in providing caring and professional service, and we're delighted to hear that your experience was enjoyable. Your recommendation means a lot, and we look forward to continuing to meet your insurance needs."
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Lori Young

January 16, 2024

5  out of  5
rating by Lori Young
"Lita is super amazing at her job! She was able to save me some money and transition to a more reliable company. Happy Customer, Lori"
We responded:
"Thank you for the review, Lori! We are glad to hear that Lita was able to help you with your insurance policies. Your feedback is important to us and we value the chance to provide you with high-quality coverage. Feel free to contact us anytime for any additional assistance you may need!"
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Meegan Busby

January 11, 2024

5  out of  5
rating by Meegan Busby
"Lita was amazing! She made the process so easy, was very responsive and informative. Will definitely recommend her to all of my friends and family."
We responded:
"Thank you, Meegan, for your positive feedback and for acknowledging the exceptional assistance provided by Lita. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Valerie Cuffie

December 21, 2023

5  out of  5
rating by Valerie Cuffie
"Lita and Annette were both great! They explained all of my options and got me a quote very quickly. It was very easy talking with them to figure out what coverage best fit my needs. Thank you so much to you both for all your help!"
We responded:
"Valerie, we appreciate your feedback! Lita and Annette are pleased to have assisted you efficiently, ensuring a swift quote process while addressing your coverage preferences. We're grateful for the opportunity to assist you in finding the right fit for your needs. Thank you for choosing our services!"
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Rylee Gibson

November 17, 2023

5  out of  5
rating by Rylee Gibson
"Sage was great! She really went above and beyond to help us bundle our insurance! New car insurance can truly be a pain but she definitely walked us through everything and gave us great coverage! 😄"
We responded:
"Rylee, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Sage cares a lot about our customers."
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James Rener

November 12, 2023

5  out of  5
rating by James Rener
"Super great customer service here, which is hard to get these days, and very good rates!!! I highly value how helpful Annette was to work with. She was also very kind and very responsive. Glad we made the switch!"
We responded:
"James, we are grateful for your kind words and thrilled to hear about your positive experience with Annette. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Annette exceeded your expectations."
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Kevin Ulmer

November 12, 2023

5  out of  5
rating by Kevin Ulmer
"Annette went above and beyond! I was facing a significant premium rate increase with Liberty even though I haven’t had anything occur that would result in an increase. Annette not only was able to get me a great price she was also INCREDIBLY responsive! She reached out to me over the weekend (even in a Sunday!!) to make sure I got my rate locked in coverage started, and addressed any questions. THANK YOU ANNETTE AND THANK YOU STATE FARM!"
We responded:
"Kevin, thank you so much for sharing your wonderful experience with Annette and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Betty Florentz

November 10, 2023

5  out of  5
rating by Betty Florentz
"Very cordial responses with clear explanations given . No “pushy “ attitudes but timely call backs to check customer interest level in product. Good listening and information gathering. This was Sage and I loved dealing with her."
We responded:
"Betty, thank you! We appreciate your trust in us to take care of your insurance policies. Sage cares a lot about our customers."
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Andrew Woodyard

November 3, 2023

5  out of  5
rating by Andrew Woodyard
"Sage and the team has been super helpful in the transition process from my previous insurer. Also got great rates on home and auto."
We responded:
"Thank you for the shoutout for Sage! We greatly appreciate you letting us be your good neighbor."
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Jennifer Sparkman

October 5, 2023

5  out of  5
rating by Jennifer Sparkman
"Annette is great and answered all my questions!!"
We responded:
"Jennifer, thank you for the shoutout for Annette! We greatly appreciate your business."
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Wendell Cox

September 22, 2023

5  out of  5
rating by Wendell Cox
"Annette was amazing!!!! Can’t say enough good things about her!! I started my day off stressed out because my current policy was about to expire and my premium was going to double. I got several quotes from my current agent and was no help and just as high as my current. Annette took her time to explain everything and find me the best rate possible. She went above and beyond to take care of me and I would highly recommend Annette and her team for your insurance needs. You are not going to find any better service any where. I don’t take the time to post reviews for someone who doesn’t go the extra mile and that I feel really deserves it. Brady Paxton you have a real winner on your hands and I will forever be a loyal customer thanks to her!"
We responded:
"Thank you, Wendell, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Annette, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"