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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crys Robins

December 18, 2025

5  out of  5
rating by Crys Robins
"Awesome and simple experience! Would absolutely recommend!"
We responded:
"Thank you, Crys! I'm happy you found the experience awesome and straightforward. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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JRS1KRR

December 17, 2025

5  out of  5
rating by JRS1KRR
"Lita has been great to work with"
We responded:
"Thank you, JRS1KRR! I'm happy to hear that Lita has been great to work with. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Tyler

December 17, 2025

5  out of  5
rating by Tyler
"Best Agency and Team to work with!!!"
We responded:
"Thank you, Tyler! I'm happy you had a great experience with our team. We’re here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Daniel Lordi

December 16, 2025

5  out of  5
rating by Daniel Lordi
"I need and they deliver"
We responded:
"Thank you, Daniel! I'm happy to know that our team is meeting your needs. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Sirikorn English

December 12, 2025

5  out of  5
rating by Sirikorn English
"Best customer service team"
We responded:
"Thank you, Sirikorn, for your kind words! I'm happy to know that our team provided you with the best customer service. If you ever need anything else, feel free to reach out!"
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Lola Daleo

December 10, 2025

5  out of  5
rating by Lola Daleo
"Thank you Riley for helping me get renters insurance today. You made the process simple, unstressful and you were not only professional but very friendly as well. Thank you for taking the time to hear my story!"
We responded:
"Lola, thank you for your wonderful feedback! I'm happy to hear that Riley made your experience with renters insurance smooth and pleasant. Our team is dedicated to providing friendly and professional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amy English

December 9, 2025

5  out of  5
rating by Amy English
"The young lady I spoke to was very helped and explained things very well. Adding a new teenage driver has been a stressful process but State Farm made it easy."
We responded:
"Thank you for your review, Amy! I'm happy to hear that our team member was able to assist you and make the process of adding a new teenage driver easier. We strive to provide clear and helpful service to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
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Katelyn Bogenschutz

December 9, 2025

5  out of  5
rating by Katelyn Bogenschutz
"Very helpful and quick to respond!"
We responded:
"Hey Katelyn! Thanks for sharing this, and I’m glad the team was helpful and quick to respond. We appreciate you mentioning the support you received with your auto insurance and we’re here if you ever need anything."
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Cheryl Nixon

December 9, 2025

5  out of  5
rating by Cheryl Nixon
"I was frustrated online and placed a call. I was met with great customer service. My frustration soon turned to friendly assistance. Riley was kind, patient & took time to walk me through my issues, we were both smiling at the end of our conversation. 100% recommend!"
We responded:
"Thank you, Cheryl! I'm happy to hear that Riley was able to turn your frustration into a positive experience. Our team is committed to providing excellent service, and it's wonderful to know Riley made a difference. If you need anything else, feel free to reach out!"
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Edgar Barrientos

December 5, 2025

5  out of  5
rating by Edgar Barrientos
"Lita helped me out. She was really kind. Got things straight and send it documents at the moment she didn’t hung up on me until She made sure that I had the documents that I needed from my policies. She did a great job helping me out."
We responded:
"Thank you, Edgar! I'm happy to hear that Lita provided you with such attentive and helpful service. Our team is dedicated to ensuring you have everything you need, and it's great to know she made sure you received your documents promptly. If there's anything else we can assist you with, just let us know!"
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Jessica Harrison

December 5, 2025

5  out of  5
rating by Jessica Harrison
"I switched to the Brady Paxman office from Allstate a couple years ago. Allstate was increasing my insurance by 30% when I had no accidents nor tickets. I have got more contact from State Farm in the past 2 years regarding my cost going down then anything else. I switched my home policy to them, my boyfriend switched over and is now saving $120 per month. I continue to be impressed with the whole office and Lita has been extra amazing!"
We responded:
"Thank you, Jessica! I'm happy to hear that you've had such a positive experience with our office and that Lita has been especially helpful. It's great to know that both you and your boyfriend are seeing savings with your policies. We’re always here to assist with any questions or needs you might have. Thanks for choosing us!"
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Edgar Camposeco

December 4, 2025

5  out of  5
rating by Edgar Camposeco
"Excellent customer service. The team always provides good feedback and they provide support when needed if I have any challenges or any questions about my insurance or claim policy."
We responded:
"Thank you, Edgar! I'm happy to know that our team has been able to provide you with excellent customer service and support. We're committed to being there whenever you have questions or need assistance with your insurance. Let us know if there's anything else we can do for you!"
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Christy Setzer

December 4, 2025

5  out of  5
rating by Christy Setzer
"Very good great people"
We responded:
"Thank you, Christy! I'm happy you had a positive experience with our team. We appreciate your feedback and are here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Hardee Salih

November 19, 2025

5  out of  5
rating by Hardee Salih
"I would like to take a moment to thank the best service I've received from Brady Paxman - State Farm Insurance Agent, especially from Crystal Chandani, I must appreciate your professional attitude by spending hours with no hesitation until you provided the best rate in the market."
We responded:
"Thanks for the kind words, Hardee! We’re happy to hear Crystal was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Riley McClinton

November 17, 2025

5  out of  5
rating by Riley McClinton
"best service out there!"
We responded:
"Thank you, Riley! I'm happy you think so highly of our service. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Kelly Macqueen

November 14, 2025

5  out of  5
rating by Kelly Macqueen
"I feel like I always have to change the date for my payment and they ALWAYS accommodate me. I always have a great experience with the office staff!!"
We responded:
"Thank you, Kelly! I'm happy to hear that our office staff consistently provides you with a great experience and accommodates your payment needs. We’re always here to help, so feel free to reach out anytime!"
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Colwyn Green

November 13, 2025

5  out of  5
rating by Colwyn Green
"It was great talking to Natasha. She was super helpful and knowledgeable about combining home and car insurance."
We responded:
"Colwyn, thank you for your review! I'm happy to hear that Natasha was able to assist you with combining your insurance. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Christina Mullings

November 13, 2025

5  out of  5
rating by Christina Mullings
"Amazing experience! Will definitely recommend… wonderful people, great office and convenient to my home"
We responded:
"Christina, thank you for your wonderful review! I'm happy to know you had an amazing experience with our team. We are grateful for your recommendation and are glad our office's location is convenient for you. If you ever need anything in the future, feel free to reach out. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Dustin Poole

November 12, 2025

5  out of  5
rating by Dustin Poole
"Had a great experience with Kayla today! Super helpful and knocked out several policy changes in no time. Thanks!"
We responded:
"Thank you, Dustin! I'm happy to hear that Kayla was able to assist you efficiently with your policy changes. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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EastOne

November 12, 2025

5  out of  5
rating by EastOne
"Customer support is very good!"
We responded:
"Thank you! I'm happy to know you found our customer support to be very good. We’re committed to providing excellent service to all our customers. Let us know if there's anything else we can assist you with!"
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Hannah Hein

November 12, 2025

5  out of  5
rating by Hannah Hein
"Super easy to work with!"
We responded:
"Thank you, Hannah! I'm happy to know that you found working with us super easy. If you have any more insurance needs or questions, feel free to reach out anytime. We’re here to help!"
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Miguel Geraldo

November 10, 2025

5  out of  5
rating by Miguel Geraldo
"Sarah helps me so much and I love it!!!"
We responded:
"Miguel, thank you for your wonderful feedback! I'm happy to hear that Sarah has been so helpful to you. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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anthony benjamin

November 10, 2025

5  out of  5
rating by anthony benjamin
"Sarah does a great job when I call. Thanks!!"
We responded:
"Thank you, Anthony! I'm happy to hear that Sarah has been providing you with excellent service. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Alex English

November 8, 2025

5  out of  5
rating by Alex English
"Great home and auto rates! Great customer service, Lita was such a great help!"
We responded:
"Thank you, Alex! I'm happy to hear you enjoyed our rates and received excellent service. Lita is indeed a valuable part of our team, and I'm glad she could assist you. If you need anything else, feel free to reach out!"
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Sarah

November 5, 2025

5  out of  5
rating by Sarah
"Incredible customers service!"
We responded:
"Thank you, Sarah! I'm happy you had a great experience with our customer service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"