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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobbie Harder Harder

March 23, 2026

5  out of  5
rating by Bobbie Harder Harder
"Very professional and friendly at the same time. I found my forever agent thanks to Natasha. Bobbie Harder"
We responded:
"Thank you, Bobbie! I'm glad to hear that you had such a positive experience with Natasha. We're committed to providing professional and friendly service to all our customers. If you need any assistance in the future, feel free to reach out!"
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Travel Fun

March 22, 2026

5  out of  5
rating by Travel Fun
"My name is Lamisa. I have had such a wonderful experience getting insurance from Alexis Hudson from State Farm. She is so kind, warm & patient. She explained everything in great detail & has been so friendly. She is so hard working, attentive & so good at her job."
We responded:
"Thank you for your review, Lamisa! I'm delighted to hear about your positive experience with Alexis. Her dedication and friendly approach truly make a difference. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
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B

March 18, 2026

5  out of  5
rating by B
"Kayla with Brady Paxton has been amazing. The last three months, she has been patient, with my husband and I, by answering any car insurance questions and completing a quick turn around with assisting us with our new home insurance. We are extremely grateful for her during this process. Thank you, Kayla for all you do!"
We responded:
"Thank you, B, for sharing your experience! I'm so happy to hear that Kayla has been helpful and patient with your insurance needs. We truly appreciate your kind words and are grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pam Bynum

March 13, 2026

5  out of  5
rating by Pam Bynum
"Alexis was really wonderful and very sweet and helping me and saving us money and I would definitely would recommend this company and recommend speaking with her."
We responded:
"Thank you, Pam! I'm happy to hear that Alexis provided such helpful service and was able to assist you with savings. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Mary Parada

March 13, 2026

5  out of  5
rating by Mary Parada
"Kayla was a great help with setting up my policy! Friendly and knowledgeable."
We responded:
"Thank you, Mary! I'm happy to hear that Kayla was able to assist you with setting up your policy. Her friendly and knowledgeable approach is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Christina Mullings

March 10, 2026

5  out of  5
rating by Christina Mullings
"Amazing experience! Will definitely recommend… wonderful people, great office and convenient to my home"
We responded:
"Christina, thank you for your wonderful review! I'm happy to know you had an amazing experience with our team. We are grateful for your recommendation and are glad our office's location is convenient for you. If you ever need anything in the future, feel free to reach out. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Raylene - Forever Us Destination Weddings

March 9, 2026

2  out of  5
rating by Raylene - Forever Us Destination Weddings
"Watch your bills! They make a LOT of mistakes that cost their clients extra money."
We responded:
"Raylene, thank you for your feedback. I'm genuinely concerned about your experience and want to ensure we address any billing issues you've encountered. Please reach out to our office so we can resolve this matter and prevent it from happening again. We're here to assist you with any questions or concerns."
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Marion Bailey

March 9, 2026

5  out of  5
rating by Marion Bailey
"Great service very polite"
We responded:
"Thank you, Marion! I'm happy you found our service polite and satisfactory. We appreciate your feedback and are here if you need anything else!"
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Trinity Sutherland

March 4, 2026

5  out of  5
rating by Trinity Sutherland
"The person I called was very helpful and understanding. She was able to help me with my finance situation."
We responded:
"Thank you, Trinity! I'm happy to hear that our team was able to assist you with your financial situation. We always aim to provide helpful and understanding service. If you have any more questions or need further assistance, feel free to reach out!"
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Art Katen

March 2, 2026

5  out of  5
rating by Art Katen
"It’s rare these days to experience truly great customer service — especially the kind where you don’t dread having to call. Most of the time, it feels like getting a real person on the phone is harder than solving the issue itself. Since switching to State Farm, that hasn’t been the case. When you call Brady Paxman’s office, a real person answers. No endless prompts. No runaround. You can handle your business quickly, efficiently, and with people who are consistently helpful and courteous. Honestly, you’d think this level of service would cost extra — but with Brady Paxman’s office, it’s simply the standard. Five stars from me."
We responded:
"Thank you, Art, for taking the time to share your experience with us! I am truly happy to know that our dedicated team has made your interactions with us smooth and efficient. We always strive to provide exceptional service and ensure that everything is handled without any hassle or inconvenience. If you ever find yourself in need of assistance or have any questions, please do not hesitate to reach out to us! We are here to help you."
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Thomas Padgett

February 27, 2026

5  out of  5
rating by Thomas Padgett
"Sarah from the Brady Paxman‘s office of State Farm was very helpful, polite, and over the top on helping me with my information and issues. She explained everything to me and name of terms was willing to send me a text message on how to do things with instructions and help me get everything done. I greatly appreciate her assistance."
We responded:
"Thank you, Thomas! I'm happy to hear that Sarah was able to assist you so effectively. We always aim to provide clear and helpful support, and it's great to know Sarah made a positive impact. If you need anything else, feel free to reach out!"
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Sharron Johnson

February 27, 2026

5  out of  5
rating by Sharron Johnson
"Great service and kind person when I called in. Kayla"
We responded:
"Thank you, Sharron! I'm happy to hear that Kayla provided you with great service and kindness. Our team is dedicated to making every interaction a positive one. If you need anything else, feel free to reach out!"
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Chris Allison

February 26, 2026

5  out of  5
rating by Chris Allison
"Sarah extended a friendly greeting upon answer, was very polite and knowledgeable to accommodate my request quickly. Great job Sarah!"
We responded:
"Chris, thank you for your feedback! I'm happy to hear that Sarah provided you with such a friendly and knowledgeable experience. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Christopher Hazlett

February 23, 2026

5  out of  5
rating by Christopher Hazlett
"Kayla was amazing! I needed an insurance change completed in a timely manner, and she delivered a very fast turnaround. Her communication was excellent, and she was extremely helpful throughout the process. Thank you, Kayla, for making this part of our move so easy!"
We responded:
"Christopher, thank you for sharing your experience! I'm happy to hear that Kayla provided such efficient and helpful service during your insurance change. We’re committed to making transitions as smooth as possible for our customers. If you need anything else, feel free to reach out!"
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Adonnis Centers

February 20, 2026

5  out of  5
rating by Adonnis Centers
"Excellent Service ! The experience with her today was by far one the easiest experiences I have encountered when it comes to insurance and communication. With a timely fashion she got me a quote that bundled life, Renters , and auto insurance into one for an amazing price. I mentioned her to my coworkers that She is the one to go to!"
We responded:
"Thank you, Adonnis, for your wonderful feedback! I'm happy to hear that you found the process smooth and efficient. It's great to know that the bundled quote met your needs. Your recommendation to your coworkers means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Buzz Lio

February 19, 2026

5  out of  5
rating by Buzz Lio
"Natasha was a doll, and great to work with. Quick, easy, and seamless experience. Nothing hidden & no surprises. Just plain transparency."
We responded:
"Buzz, thank you for your fantastic feedback! I'm happy to hear that Natasha made your experience smooth and transparent. We appreciate your trust and are here for any future insurance needs. Let us know if we can help with anything else!"
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Michael Okpala

January 31, 2026

5  out of  5
rating by Michael Okpala
"Working with Tyler was great. He was professional, responsive, and made the process smooth from start to finish"
We responded:
"Thank you, Michael! I'm happy to hear that Tyler provided such a professional and smooth experience for you. Our team is dedicated to delivering excellent service, and it's great to know Tyler met your expectations. If you need anything else, feel free to reach out!"
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Daniel Lordi

January 29, 2026

5  out of  5
rating by Daniel Lordi
"I need and they deliver Not a thing...it had been the absolutely the easiest claim process ever...from the date this claim was submitted from the body shop to my rental to absolute communication, there is nothing you can do to improve the process. State Farm is the best! Also you have my complete permission to use any part of this text for advertising"
We responded:
"Thank you, Daniel! I'm happy to know that our team is meeting your needs. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Terry

January 28, 2026

5  out of  5
rating by Terry
"Natasha was simply Amazing. She answered all my questions to total satisfaction. She is very professional and knowledgeable as well. Out of all the competition she gave me the best deal. Excellent!!"
We responded:
"Thank you, Terry! I'm happy to hear that Natasha provided you with such a satisfying experience and a great deal. Her professionalism and knowledge are truly valued here. If you have any more questions or need assistance, feel free to reach out anytime!"
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Nina Capelouto

January 27, 2026

5  out of  5
rating by Nina Capelouto
"Natasha is a wonderful account manager, highly recommend her."
We responded:
"Thank you, Nina! I'm happy to hear that Natasha has provided you with excellent service. Our team is dedicated to ensuring a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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Carrie Hart

January 21, 2026

5  out of  5
rating by Carrie Hart
"Top notch customer service from this office. Got my insurance needs taken care of fast and easy. Such nice people here. Thank you"
We responded:
"Carrie, thank you for your wonderful feedback! I'm happy to hear that our team provided you with fast and easy service for your insurance needs. We appreciate your kind words about our office. Let us know if there's anything else we can assist you with!"
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Clarissa Wright

January 19, 2026

5  out of  5
rating by Clarissa Wright
"Natosha was very polite and helpful with assisting me with getting renter’s insurance."
We responded:
"Thank you, Clarissa! I'm happy to hear that Natasha provided you with such polite and helpful service while assisting with your renter’s insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Savannah Sanderson

January 17, 2026

5  out of  5
rating by Savannah Sanderson
"Kayla Setzer help me so much with getting me a good rate for car insurance!! Than you and thank you State Farm for your help!"
We responded:
"Savannah, thank you for your wonderful feedback! I'm happy to hear that Kayla was able to assist you in finding a great rate for your insurance. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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aldo salas

January 10, 2026

5  out of  5
rating by aldo salas
"I had a great experience working with Natasha. She found me an excellent rate on both my home and auto insurance and was extremely professional and knowledgeable throughout the process. I highly recommend her!"
We responded:
"Thank you, Aldo! I'm happy to hear that Natasha provided you with such a positive experience and found you a great rate on your insurance. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Fern

January 8, 2026

5  out of  5
rating by Fern
"Lita was super helpful and quick to respond! This group has been a huge help to my family."
We responded:
"Thank you for your review, Fern! I'm happy to hear that Lita was able to assist you quickly and effectively. Our team is dedicated to supporting families like yours. Let us know if there's anything else we can do for you!"